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+61 7 5555 9200

Reservations: 1800 606 619

Cancellation Policy

High Season:

If cancelled up to 30 days prior to arrival, the deposit paid will be refunded less a $50 admin fee. If cancelled 15 – 30 days prior to arrival, the deposit paid will be forfeited. If cancelled later or in the case of a no-show the total price of the reservation will be charged. A 1-night amendment fee applies when the length of stay is being reduced on a confirmed booking. 

High Season Dates: 23/12/20 – 16/01/21, 23/12/21 – 15/01/22

Low Season:

If cancelled up to 7 days prior to arrival, no fee will be charged. If cancelled within 7 days prior to arrival, the total price of the reservation will be charged.

Low Season Dates: All other dates.

All Seasons: In case of a no show without being notified, the total price of the reservation will be charged.

Non-Refundable Bookings: No refunds apply for bookings made on a non-refundable rate.